ETHW transactions maintenance
Investigating - We are currently investigating this issue.
Sep 22, 2023 - 12:05 UTC
Luna Classic (LUNC) transactions maintenance
Investigating - We are currently investigating this issue.
Sep 12, 2023 - 10:33 UTC
RENBTC transactions maintenance
Investigating - We are currently investigating this issue.
Jan 12, 2023 - 13:15 UTC
SRM withdrawal maintenance
Investigating - We are currently investigating this issue.
Dec 09, 2022 - 09:25 UTC

About This Site

Welcome to the CEX.IO status page. This resource has been specifically created to provide you with real-time updates about the exchange’s operation, including partial system outages, planned maintenance, etc.

2-Factor Authentication Operational
SMS Operational
Set up/Disable Operational
Uptime Operational
Registrations Operational
Help Center Operational
Login Operational
Website availability
Operational
Email Delivery Operational
Customer Support Operational
Trade Page Operational
Buy/Sell page Operational
Verification Operational
Affiliate program Operational
CEX University Operational
Fiat Operational
Card Deposits Operational
Card Withdrawals Operational
International Bank Transfer (Deposit) Operational
International Bank Transfer (Withdrawal) Operational
Domestic Bank Transfer (Deposit) Operational
Domestic Bank Transfer (Withdrawal) Operational
QIWI Operational
Vyne Online Banking System Operational
Crypto Deposits Under Maintenance
BTC Operational
LTC Operational
ETH Operational
XRP Operational
XLM Operational
BCH Operational
MHC Operational
BTG Operational
TRX Operational
BTT Operational
DASH Operational
ONT Operational
ONG Operational
GUSD Operational
OMG Operational
USDT Operational
ADA Operational
NEO Operational
ATOM Operational
USDC Operational
Chain Link (LINK) Operational
MATIC Operational
WABI Operational
BAT Operational
ZIL Operational
LAMB Operational
XTZ Operational
ERC-20 tokens Operational
KAVA Operational
TON Operational
DOT Operational
GZIL Operational
ZWAP Operational
XSGD Operational
KSM Operational
KNC Operational
BCHA Operational
BNB Operational
UTK Operational
SOL Operational
BUSD Operational
BEP-20 tokens Operational
BEL Operational
CAKE Operational
XVS Operational
MINA Operational
DOGE Operational
TWT Operational
MATIC (Polygon) Operational
MATIC (ERC-20) Operational
EVER Operational
AVAX Operational
CRO Operational
LUNA2 Operational
XDC Operational
AWS (Polygon) Operational
AWG (Polygon) Operational
USDT (tron) Operational
BTTC Operational
FTM Operational
LUNC Under Maintenance
ICP Operational
ALGO Operational
GRT Operational
SGB Operational
AWX Operational
MIOTA Operational
GALA Operational
RENBTC Under Maintenance
TXAG Operational
ETHW Under Maintenance
Polygon network Operational
TRC-20 tokens Operational
FLR Operational
Crypto Withdrawals Under Maintenance
BTC Operational
LTC Operational
ETH Operational
XRP Operational
XLM Operational
BCH Operational
MHC Operational
ZEC Operational
BTG Operational
TRX Operational
BTT Operational
ONT Operational
ONG Operational
GUSD Operational
OMG Operational
USDT Operational
ADA Operational
NEO Operational
GAS Operational
USDC Operational
ATOM Operational
Chain Link (LINK) Operational
MATIC Operational
WABI Operational
BAT Operational
ZIL Operational
LAMB Operational
XTZ Operational
DASH Operational
ERC-20 tokens Operational
KAVA Operational
TON Operational
DOT Operational
AWX Operational
СRV Operational
UMA Operational
GZIL Operational
ZWAP Operational
XSGD Operational
YFI Operational
KSM Operational
SUSHI Operational
SRM Under Maintenance
STORJ Operational
KNC Operational
YFII Operational
BCHA Operational
HOT Operational
AAVE Operational
BNT Operational
BNB Operational
AKRO Operational
UTK Operational
XVS Operational
ANT Operational
MTA Operational
COTI Operational
SOL Operational
BEP-20 tokens Operational
BEL Operational
CAKE Operational
1inch Operational
MINA Operational
DOGE Operational
BUSD Operational
USDT (TRC-20) Operational
TWT Operational
MATIC (Polygon) Operational
MATIC (ERC-20) Operational
EVER Operational
AVAX Operational
CRO Operational
UNI Operational
USDT (BSC) Operational
LUNA2 Operational
XDC Operational
AWS (Polygon) Operational
AWG (Polygon) Operational
USDT (tron) Operational
BTTC Operational
TRX Operational
FTM Operational
CRO Operational
LUNC Under Maintenance
ICP Operational
ALGO Operational
SGB Operational
MIOTA Operational
GALA Operational
RENBTC Under Maintenance
TXAG Operational
ETHW Under Maintenance
Polygon network Operational
TRC-20 tokens Operational
FLR Operational
GAS Under Maintenance
CEX.IO BROKER Operational
Trading terminal Operational
Account management Operational
Deposits Operational
Withdrawals Operational
API Operational
Mobile Application Operational
CEX.IO Wallet Operational
CEX.IO Exchange Plus Operational
Login Operational
Trading Operational
Finance Management Operational
Reports Operational
Profile Management Operational
CEX.IO Loan Operational
CEXDirect Operational
CEXPay Operational
CEX.IO Prime Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 23, 2023

No incidents reported today.

Sep 22, 2023

Unresolved incident: ETHW transactions maintenance.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
CEX University maintenance
Completed - The scheduled maintenance has been completed.
Sep 18, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 20:01 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 18, 14:36 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023
Exchange Plus, CEX.IO Legacy, CEX.IO Prime maintenance
Completed - The scheduled maintenance has been completed.
Sep 14, 08:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 06:00 UTC
Scheduled - Reason for this maintenance is a core database upgrade and migration.
Impact on products:
* Exchange Plus - terminal (trading, deposits, withdrawals), api trading won't be available
* CEX.IO Legacy - api trading, https://cex.io/trade, https://cex.io/finance, statistics for affiliate program, api key management won't be available
* CEX.IO Prime - reduced liquidity
Sep 12, 10:59 UTC
Sep 13, 2023

No incidents reported.

Sep 12, 2023
Affiliate Program Update
Resolved - This incident has been resolved.
Sep 12, 11:01 UTC
Investigating - Some users have reported issues with their Affiliate referral status and reward totals. Rest assured – we’re working on the fix. All rewards will be calculated and duly paid. Additionally, we’re planning a major update to our Affiliate Program to improve its overall user-centric experience. Stay tuned!
Jun 14, 10:53 UTC
Sep 11, 2023
QRDO:USD, MERC:USD - Limit-only mode
Resolved - This incident has been resolved.
Sep 11, 12:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 11, 11:50 UTC
Update - Liquidity for trading pairs TXAG-USD and TXAU-USD has improved.
Aug 28, 09:55 UTC
Update - We are continuing to investigate this issue.
Jul 24, 10:28 UTC
Update - We are continuing to investigate this issue.
Jul 21, 17:01 UTC
Investigating - We are currently investigating this issue.
Jul 21, 17:00 UTC
Poor liquidity for pairs: AKRO:USD, AKRO:USDT, AKRO:EUR, BEL:USD, BEL:EUR, CAKE:USD, CAKE:EUR, DNT:USD, EUROC:USD, EUROC:EUR, FUN:USD, HOT:USD, LEVER:USD, LQTY:USD, TRB:USD, TWT:USD, TWT:USDT, VET:USD, XVS:USD
Resolved - This incident has been resolved.
Sep 11, 11:59 UTC
Investigating - We are currently investigating this issue.
Jul 31, 12:34 UTC
Sep 10, 2023

No incidents reported.

Sep 9, 2023

No incidents reported.

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